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Washington State University

Modernization: Learning and Organizational Development Course Impacts

With the launch of Workday, current Custom Content and Instructor-Led Training courses covering information on WSU finance, human resource, payroll, and post-award grant administration processes may be modified to address updated information.

Building a Community of Respect

This workshop will highlight WSU’s commitment to ensuring a safe and welcoming living-learning-working environment for every member of the Coug community by introducing participants to the 6 Pillars of Respect. Each pillar represents a behavior or action that will help participants become catalysts in creating an environment that honors differences, where interactions are thoughtful, and the humanity of everyone is seen.

Workshop Learning Objectives:

Participants will:

  • Understand how they see themselves, how they see others, and how their filters guide their behavior toward others;
  • Learn tools to help them respond to others in an appropriate manner and work through differences together;
  • Understand how their interactions with and perceptions of others influence their decisions in the workplace;
  • Understand their role in making their workplace/organization better places for ALL to work; and
  • Learn skills to have respectful interactions with others.

No materials to download.

Community & Equity 101: Defining and Cultivating Inclusive Excellence at WSU

In this interactive workshop, the presenters will articulate WSU values related to equity and inclusive excellence as participants engage in exploring key terms related to equity and inclusion, examine notions of intent versus impact, and build knowledge around affirming language. This workshop is intended as a pilot to help shape a developmental series for participants to gain and build upon knowledge, skills, caring, and action across the institution.

We prefer that those who are located on the Pullman campus attend in Pullman, as the training is very interactive and it provides the best learning experience. If you are unable to attend in person, please make sure that you have a webcam and microphone so you can contribute to the group activities.

No materials to download.

Community & Equity 102: Who are You? Fostering Critical Self Awareness to Engage Across Difference

Equity 102, the second session in the new Equity Workshop Series, encourages participants to foster critical self-awareness as they explore their own identities, including their unique characteristics and social locations. Throughout the workshop, participants will discuss how their identities shape their beliefs, values, expectations, perceptions, and actions and develop skills for engaging across difference at WSU.

Equity 101 is a prerequisite for this training.

Please make sure that you have a webcam and microphone so you can contribute to the group activities.

No materials to download.

Community & Equity 103: Moving From Equality Towards Equity

Equity 103 will expand participants’ understanding of how they can build an equity-minded WSU. Participants will examine the distinct difference between equity and equality; explore concepts of power, marginalization, and privilege; discuss historical and ongoing inequities in society; and build skills for fostering equity.
Equity 101 and 102 are prerequisites for this training.

No materials to download.

Conversations on Implicit Bias

This interactive workshop will examine the role implicit bias plays in different life outcomes (employment, health, well-being, etc.). Implicit bias has come to be recognized as a powerful force that not only shapes individual actions, but institutional policies and practices as well. This session will look at three primary mechanisms that produce bias: priming, associations, and assumptions. This session will also create understanding of actions people can take to counteract negative associations that lead to negative consequences for underrepresented people. This workshop will use discussions and media to increase understanding of how implicit bias manifests, how it perpetuates, and what people can do to interrupt it with a vision for changing both individuals and systems.

Workshop Learning Objectives:

  • Understand the concept of implicit bias and begin to identify our individual biases
  • Raise awareness and continue building the skills and behaviors necessary to create more inclusive workplaces and communities
  • Create a welcoming and inclusive campus culture and climate in order to recruit and retain diverse faculty, staff, and students (WSU Drive to 25 – Metric 11)

No materials to download.

Disability Allyship

The Role of Actions, Attitudes, and Language in Breaking Down Institutional and Systematic Disability Barriers. This interactive workshop will take a look at the multiple frameworks used to discuss and define disability, provide an overview of the often-overlooked history of disability, disability rights, and the ways in which language has evolved over time. We will then explore disability allyship in multiple forms, starting with the creation of inclusive spaces and attitudes and moving into the ways in which our use of language has the largest impact on the spaces we participate in.

Workshop Learning Objectives:
• Participants will learn how to be become an advocate or ally and how they can use their voice to work with people with disabilities to remove common institutional barriers
• Participants will understand how multiple identities can impact or limit access to essential services and how multiple disability identities can contribute to some of these struggles
• Participants will understand how disability prejudice and bias can lead to discrimination toward the disability community
• Participants will understand how the two prominent models of disability influence how they treat people with disabilities
• Participants will be able to demonstrate person-first language

No materials to download.

Emotional Intelligence

Emotional Intelligence. What is it? Why does it matter to me? Emotional Intelligence (EI) is a concept that relates to how we manage ourselves and how we relate to others. This session is designed to provide an overview of the components of EI, as well as to facilitate discussion on how we use it in our own management and leadership roles. Areas of application include corrective and disciplinary actions, effective communication and team development.

  • Prerequisites (registrants must complete the following on-demand courses in Percipio prior to attending EI ILT):
    • Navigating Your Own Emotions
    • Navigating Other People’s Emotions
    • Navigating the Workplace with Emotional Intelligence
    • Developing Emotional Intelligence
  • Course Materials

Foundations of Academic Advising: Part 1

In this course participants explore the foundation of advising, basic tools and knowledge needed to assist students through their academic advising experience. It provides hands-on opportunities including in-depth information about the tools and resources available to advisors at WSU.

No materials to download.

Foundations of Academic Advising: Part 2

This course further explores the foundations of advising and expands upon the knowledge gained through Foundations of Academic Advising Part 1. It provides participants with opportunities, through case studies and interactive activities, to build upon their knowledge of how to communicate effectively with students in an advising session. Participants also learn about the variety of resources available for students in order to make effective referrals.

No materials to download.

Gaining a Positive Perspective on Feedback

Though it’s invaluable, getting feedback can sometimes be a difficult process. Adopting a positive mindset can make all the difference.
This course will teach you how receiving feedback differs from getting simple praise or criticism. You’ll discover how listening to constructive feedback with a positive mindset can help you to manage your reactions and responses. You’ll also learn how applying feedback can help your professional growth and self-development.

Inclusive Pedagogy

This training is geared toward faculty members who intend to embody inclusive values in their classrooms and beyond. The exploration of inclusive pedagogy will focus on: asset vs. deficit based mindset, transparency in course design and delivery, the mitigation of stereotype threat, and modeling/encouraging growth mindset. The principles to be discussed are adaptable to any discipline and can be utilized for undergraduate, graduate, and professional courses.

  • No materials to download

Introduction to WSU Employment Policies

What is a WAC? An RCW? A BPPM, a bargaining unit, a layoff unit, etc., etc., etc.?  This course provides an overview of the rules, regulations, and policies that govern WSU employment. It defines basic terms and concepts along with some of the background that has led to the development of current practice. The goal of the course is to help all employees experience greater success through clearer understanding of the employment systems in place. Additionally, it is a recommended course for employees aspiring to leadership positions at WSU.

Labor Relations

This online course addresses the statutory provisions for collective bargaining, current Washington State laws and regulations associated with collective bargaining and civil service reform, the labor relations structure at WSU, bargaining unit employee rights, the role of stewards, and the grievance procedure.

LGBTQ+ Ally Training

This interactive training is designed to give the participant an introduction to issues faced by lesbian, gay, bisexual, and transgender individuals. The training is interspersed with short video clips to illustrate specific concepts and also includes several activities that provide the participants with opportunities to work individually and in small groups to discuss new concepts and vocabulary. One activity is about conceptualizing the influences of identity, one activity focuses on vocabulary, one provides an opportunity for role playing, and another activity involves working in small groups to process scenarios.

Polishing Your Feedback Skills

The ability to give genuinely constructive feedback is vital in the workplace. If you’re a manager and are responsible for developing others, you’ll likely have to inform employees if their performance doesn’t meet the standard required. This is a delicate situation, and one that requires tact and preparation. But, if done effectively, providing feedback can not only improve performance, but also motivate people and strengthen relationships.
In this course, you’ll learn how to plan a feedback session and how to give feedback in a positive manner. You’ll also learn techniques for handling bad reactions to feedback and your own nervousness, as well as how to give feedback to people at different organizational levels.

Position Descriptions, Expectations and Performance Evaluations

This course examines the first two building blocks of Washington State University performance management: job descriptions and job expectations. The steps in writing a current and accurate job description including qualifications and the identification of mental and physical requirements are provide. Additional topics include the concept and requirements of a well written job expectation and how to group job expectations for use in performance evaluations. In addition, this course will also examine the purpose and value of regular performance evaluations/annual reviews.

Reinstatement Training: Pullman New Advisors

Academic deficiency and reinstatement is a process that an academic advisor plays an important role in. This workshop is taught by the Reinstatement Coordinator to walk through the academic regulations and present and overview of the process for the reinstatement office, students and academic advisors.

No materials to download.

Staff Recruitment Basics

This online course is designed to give hiring managers a practical understanding of the recruitment process for Civil Service and Administrative Professional positions. It describes the legal framework for recruitment, the individual recruitment phases, and best practice tips to consider during the overall process.

Supervising Student and Hourly Workers

This course addresses best practices for supervising temporary hourly employees including performance management, workers’ compensation and understanding benefit eligibility. In addition, there will be a roundtable discussion to provide WSU supervisors an opportunity to share ideas, opinions and solutions on these topics.

Supervisor as Safety Manager

Washington State University is dedicated to providing a workplace where employees can be productive and free from injury and in complying with state safety laws. This course provides information on the new employee safety checklist, the Supervisors’ Safety Manual, WSU’s Accident Prevention Program and the supervisor’s role in performing inspections and reporting and investigating accidents.

Teamwork and Culture

While diversity on a team can bring a wider variety of skills and ideas, it can also create challenges that need to be overcome. This workshop will focus on Geert Hofstede’s cultural dimensions theory and how these dimensions impact team performance. Tips on leading and managing culturally diverse teams will be offered and lessons will be reinforced through audience participation and group discussion.

Workshop Learning Objectives:

  • Learn about Hofstede’s dimensions on cultural theory
  • Learn how these dimensions can potentially impact team performance
  • Practice in applying the theory through discussion and an activity

No materials to download.

Track 1: Session 02: Novice – Proposal Submission, Review, and Acceptance

This course provides detailed information about the proposal submission process at Washington State University. Agency requests for proposals, application kits and physical requirements of the proposal are explained. Internal policies and procedures of the Office of Research Support and Operations are also described, along with a detailed discussion of the REX form and its critical elements. Information regarding award review and acceptance is also included.

Track 1: Session 03: Novice – Budgeting for Sponsored Projects

This course defines sponsored projects and explains how they differ from other activities. The focus of the class is the allowability of costs, with an emphasis placed upon the Uniform Guidance (UG) and direct costs vs. facilities and administrative costs. Also included are specific aspects of estimating costs, cost categories, types of budgets and opportunities to practice basic budget exercises.

Track 1: Session 09: Novice – Research Compliance Overview

This course provides an overview of the major regulations that affect research at Washington State University. Topics include human subjects, biological materials, animals, conflicts of interest and export controls. Discussion will also include Presidential Committees that oversee these areas of research. Finally, an overview of other offices and resources are presented for assistance with successful research.

Track 1: Session 10: Novice – Subcontracts

What’s the difference between a subaward and services contract, and how do we determine which one to budget for at proposal stage? Come learn about managing subawards at all stages, why they’re important, and how to follow WSU process for compliant contracts. Subawards take keen coordination between the departments, ORSO, and SPS – so bring your questions to this interactive session.

Track 2: Session 01: Advanced – Understanding Facilities and Administration Costs

This course provides insight into the purpose and use of facilities and administrative costs charged to sponsored projects. It addresses the importance of collecting those costs and WSU’s policy on exceptions to sponsors. Additionally, how WSU’s rate was derived, how it is distributed back to areas, and the options that areas have once they receive distributions are described.

Track 2: Session 05: Advanced – Audits and Audit Issues

This session of WSU’s award administration series describes the types of audits and auditors that may engage work at WSU. Highlighted are functions and activities that are at higher risk of audit focus and tips on departmental protection. Learn the basics of internal controls and your role in an effective internal control environment and how to prepare for a positive audit.

Track 2: Session 06: Advanced – Research Misconduct Overview and Prevention

The goal of this course is to prevent research misconduct from occurring through awareness training and providing resources to researchers. Research misconduct is defined as fabrication, falsification, plagiarism, or other serious deviation from commonly accepted practices in the relevant scientific community for proposing, performing or reviewing research, or in reporting research results. This class will define the process, as described in Executive Policy 33, provide scenarios, discuss limits of scope, common pitfalls, and tools to prevent inadvertent or unintentional research misconduct. All individuals involved in research, including faculty, staff, and research administrators, are encouraged to attend.

Understanding and Managing Leave

This workshop addresses the most typical leave issues mangers and supervisors need to manage. It addresses such questions as:

  • What type of leave should my employees be using?
  • When is their leave request something I handle at the departmental level, and when should it be directed to HRS?
  • How can the work be done when I have an employee who is off work for an extended period of time?

UndocuAlly Training

Undocumented Initiatives’ UndocuAlly Training equips faculty and staff with the knowledge and tools necessary to become an active ally to students from undocumented communities. In this workshop we will discuss the issues facing undocumented communities, the laws and policies affecting undocumented students, and how to work effectively as an ally in higher education institutions.

Workshop Learning Objectives:

  • Explain the varying demographic make-up of undocumented communities
  • Describe the history, policies, and current issues impacting students who are undocumented and who come from undocumented communities
  • Identify the best daily practices to adopt to support students from undocumented communities in navigating the college system
  • Identify opportunities for advocacy and solving inequities in their own team and/or department in order to improve support services for students from undocumented communities

No materials to download.

Whistleblower Act

The intent of the Whistleblower Act enacted by the Washington State Legislature is to provide an avenue for state employees to report improper governmental actions. Aspects of the Whistleblower Program explained in this course include what is considered improper governmental action, the timeframe in which to report improper governmental actions, who can file a Whistleblower assertion, the procedures for filing an assertion, what precludes an employee from making a false assertion, and who investigates Whistleblower assertions when they are filed.