HRS Training Catalog

A great many training resources are grouped together to address specific professional areas or audiences.  Look for links to the following:

Please click on the title of the training course to see and enroll in upcoming sessions.

 A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U  V  W  X  Y  Z


  • Accruals, Allocation Adjustments and Reserve Accounts
    This course takes an in-depth look at the WSU Accruals and Allocation Adjustment Policy and examines how allocation adjustments interact with reserve accounts and operating accounts. Discussion includes a focus on the various kinds of reserve and control accounts and their uses, as well as different ways to track accruals and allocations via downloads from DEPPS, BALANCES and the Financial Data Warehouse.
    Handout | Presentation Notes | PowerPoint Presentation
  • AIS: Account Balances
    Washington State University’s mainframe application BALANCES is explored in this course. As a hands-on computer lab, practice with the techniques needed to navigate through the program and extract information is featured. Authorized access to BALANCES is a prerequisite to attending this course.
    HandoutPresentation Notes | Powerpoint Presentation
    WSU’s Departmental Personnel Payroll System (DEPPS) is the Administrative Information System that contains information on employees, payroll, and position control. This course highlights the skills needed to navigate through the many query screens that detail such things as salary and payroll expense history, work location, position type, position funding and allocations, and employee demographics.  Authorized access to DEPPS is a prerequisite to attending this course.
    No Materials to Download
  • Ally Training
    This interactive training is designed to give the participant an introduction to issues faced by lesbian, gay, bisexual, and transgender individuals. The training is interspersed with short video clips to illustrate specific concepts and also includes several activities that provide the participants with opportunities to work individually and in small groups to discuss new concepts and vocabulary. One activity is about conceptualizing the influences of identity, one activity focuses on vocabulary, one provides an opportunity for role playing, and another activity involves working in small groups to process scenarios.
    Presentation NotesPowerPoint Presentation
  • Annual Reviews
    See Training for Supervisors Resource
  • Applying for Positions Within WSU
    WSU offers some of the best career advancement opportunities in the region.  Current employees considering a position change can most effectively utilize these opportunities if they have a basic understanding of WSU’s online application system, resume’ writing approaches and interviewing techniques.  This workshop is led by WSU Human Resource representatives and is designed to familiarize you with the awareness and skills that will help you put your best foot forward if you are looking for a change in your position.  Key topics include how to create a strong application, how to dress if selected for interview, and how to sell yourself during the interview.
    Sample Resume | Sample Cover Letter
  • Award Administration: Part One – The Basics
    See Research Administration Series for complete details.
  • Award Administration: Part Two – The Forms
    See Research Administration Series for complete details.
  • Award Administration: Part Three – Audits and Audit Issues
    See Research Administration Series for complete details.
  • Award Administration: Part Four – Balances, FACTS and Data Warehouse
    See Research Administration Series for complete details.
    Back to top



  • Cash Handling
    Recommended for those whose positions entail cash handling at WSU, this course describes the policies and procedures related to the handling of cash, the receipt and deposit of money, and dealing with foreign currency.  Additionally, handling a returned check, identifying the proper procedures for safeguarding and securing monies, reimbursing a petty cash fund, and processing a refund are explained.
    Presentation Notes| PowerPoint Presentation | Online Version of Cash Handling Training
  • Coaching for Growth
    The responsibilities of the supervisor include planning for the professional development of employees. Among the many techniques available for accomplishing this is coaching. A blend of highly directive and highly supportive behaviors, coaching successfully implemented leads to improved performance, higher productivity, and increased retention.This course examines the value of coaching as an essential instrument in every supervisor’s toolbox.
  • Coaching the Van Driver
    In this training program you will learn about conducting a vehicle inspection, safe driving skills and driving environments. Additional driving concerns and collision reporting procedures are also discussed. This program is highly recommended for all drivers of WSU cargo or passenger vans, and is required if you plan to rent a full-sized van from Motor Pool. Training must be repeated at least every two years.
    No Materials to Download
  • Collecting, Managing and Citing Reference Resources with Zotero: A Hands-On Workshop
    This hands-on computer lab will introduce you to Zotero, a  free, open source alternative to reference manager systems such as EndNote and ProCite. Zotero allows you to easily save bibliographic details, comments, indexing terms, and direct links to webpages, word documents, and even articles that are in library subscription databases such as Worldwide Political Science Abstracts, JSTOR, and PubMed. When you are ready to write, you can use Zotero to integrate your references into your work in many citation styles using Microsoft Word.  The class will also provide an overview of the free web-based reference management tools Connotea and CiteULike.
    No Materials to Download
  • Communicating for Results
    This course explores how to tailor communications to best address the needs and interests of your audience.  It includes a review of the “Rules of Asking for Cooperation,” a personal assessment of social styles, and communication tips for increasing the likelihood of productive relationships.
  • Computer and Network Security Awareness – Updates in Progress
    Be safer online! This workshop describes best computer security practices – and most common mistakes – at Washington State University. Learn how to protect yourself and others from hoaxes, spyware, phishing, ID theft, copyright issues, spam, viruses and social engineering. Appropriate WSU policies are discussed, as well as real-life examples.
    Presentation Notes| PowerPoint Presentation
  • Conflict
    See “Understanding Conflict”
  • Corrective Action and Discipline
    See WSU Supervisory Training Resources for complete details.
  • Cultural Competency Training
    WSU’s Diversity Education Program provides this course to give participants a competitive edge in today’s multicultural labor market.  Participants will learn how to deal with different cultural values, norms, customs and expectations in today’s workplace using best practice techniques and real world leadership skills.  Upon completion participants will earn a Certificate of Training.
    No Materials to Download
  • WSU strives to provide an exemplary service experience to our clients.  This is a challenge for an institution this large and distributed across so may locations and serving a diverse client base.  This interactive workshop focuses on the “Client Service Skills” that make WSU memorable to our students, to their parents, and to each other.




  • Effort Certification and Cost Sharing
    See Research Administration Series for complete details.
  • Electronic Forms System Training
    This training provides an overview regarding how the electronic forms system functions.
    No Materials to Download
  • Emotional Intelligence
    Emotional Intelligence. What is it? Why does it matter to me? Emotional Intelligence (EI) is a concept that relates to how we manage ourselves and how we relate to others. This session is designed to provide an overview of the components of EI, as well as to facilitate discussion on how we use it in our own management and leadership roles. Areas of application include corrective and disciplinary actions, effective communication and team development.
    Handout | Presentation Notes  | PowerPoint Presentation
  • Endnote: Tips and Tricks
    For people already familiar with the software, this course covers Endnote tips and tricks in order to use the software more effectively.
    No Materials to Download
  • Equal Opportunity Issues for Supervisors
    See WSU Supervisory Training Resources for complete details.
  • Ethics Training
    See “State Ethics Law”
  • Expense Transfer Training
    Payroll will be hosting a training on processing retroactive Expense Transfers.  During our previous Payroll User Group Meeting, we have asked departments for their cooperation in completing the required payroll form to process transfers.  By completing this form it would help  expedite the processing of retroactive transfers.
    Presentation Notes | PowerPoint Presentation


  • F&A Space Survey
    This training is to assist with the space survey with room type and function distinctions.
    The distinctions amongst the various Functions are discussed, and how to approach a percentage of time analysis of the use of a room.
    Handout | Presentation NotesPowerPoint Presentation
  • Faculty Recruitment Basics
    This course provides an overview of the faculty recruitment process at Washington State University. The course includes a comprehensive review of the five separate phases of recruitment, along with numerous best practice tips and suggestions to help Search Committees manage the successful recruitment, screening, interview, and evaluation of job candidates. Additionally, the roles and responsibilities of key offices and individuals during the recruitment process are discussed, as well as the importance of providing a positive candidate experience during the entire recruitment process.
    Checklist Printout PowerPoint Presentation
  • Faculty Recruitment: Outreach and Advertising
    This training will walk through the basics of outreach and advertising of faculty positions at Washington State University. Specific topics will include will include sample ads for print and online, online job boards, contracted newspaper vendors, resume database searches and the best times to advertise.
  • Financial Data Warehouse: Beginner User Training
    This training provides a beginner-level overview of the Financial Data Warehouse and the background of how it has been used at WSU. Demonstrations will be given on how to navigate the software, importing and exporting documents, and setting up local files on computers from BusinessObjects. Hands-on exercises will be given providing you the opportunity to practice what you have learned as well as run pre-built reports and queries, build ad-hoc queries and reports, and format basic reports.
    Presentation NotesPowerPoint Presentation
  • Find Your Citations Workshop
    Explore tools and resources for finding how your scholarship has been cited at this hands-on workshop.  You will look at Web of Science, Google Scholar, and other databases, as well as the ORCID tool which helps distinguish your work from that of others with similar names.
    No Materials to Download
  • Finding and Getting Library Resources 
    This hands-on computer class teaches how to effectively use the Griffin and Summit catalogs at WSU Libraries, as well as how to locate journal, newspaper and magazines articles. How to access library materials in the most efficient way possible is emphasized.
  • Fiscal Audits and Internal Controls
    This course identifies and defines internal controls at Washington State University, explaining their role, purpose, and impact, as well as who is responsible for them. Additionally, this course will provide overview on what is looked for in an audit and describes the different types of audits common to the University. The ultimate objective of the workshop is to understand the why and how of establishing and utilizing strong controls that will help to ensure proper stewardship of WSU resources, and enable clean and good audits.
    Presentation NotesPowerPoint Presentation
    Back to top



  • Hands-On Training: Tips and Tools
    This course provides practical advice to help instructors improve hands-on training. It includes the six steps of hands-on training (preparation, opening, presentation, practice, evaluation and review), specific tools to help make the training more effective, and sample instructor guides to adapt to a four-phase training sequence.
    Presentation NotesPowerPoint Presentation
  • Hostile Intruder Training
    How would you react if a hostile intruder were to enter your classroom or office?  Are you familiar with the appropriate actions you should consider?  Washington State University has mitigated the potential for such an event through a multitude of preventative security measures, but no University in the country is 100% secure.  Featuring the video “Shots Fired, When Lightning Strikes” followed by discussion, this training provides a wealth of information and options to bear in mind should the unthinkable happen.
    No Materials to Download
    Back to top


  • I-9 Services Training
    This course describes how to use the “I-9 Solution,” a web-based system from Lookout Services which replaces the paper forms previously used at WSU, solves I-9 problems and provides electronic Employment Eligibility Verifications.  The I-9 Solution increases overall efficiency of I-9 processes, provides centralized visibility and management of corporate-wide I-9 risks, and is a paperless solution with Electronic Signature.
    Presentation Notes  | PowerPoint Presentation
  • Inclement Weather Suspended Operations
    When it is determined that public safety, health, or property is jeopardized due to emergency conditions, WSU may elect to suspend operations in accordance with the University’s suspended operations procedure. This course provides information regarding these procedures and how they may impact employees and departments.
    Presentation Notes |  PowerPoint Presentation
  • Ins and Outs of Contracts
    See Research Administration Series for complete details.
  • Interpersonal Communication in the Workplace
    Most people picked up language naturally as children, learning vocabulary, framing sentences, and expressing thoughts or needs. Effectively communicating as adults, however, requires a bit more effort. The words we choose, tone of voice, facial and body movements – all this contributes to the ultimate message that must be spontaneously translated by the listener. This course examines the fundamentals of interpersonal communication, including verbal, para-verbal, and non-verbal dynamics.
  • Introduction to Performance Management
    Performance review is a key component of employee development. However, the benefits of the performance review are generally realized only after first acquiring a working knowledge of Position Descriptions and Performance Expectations. Properly written and updated, these documents provide the foundation for effective performance management.This course provides a basic introduction to the criteria of well-written position descriptions and performance expectations, as well as the successful application of the performance review. It is intended for employees aspiring to leadership positions at WSU.
    Presentation Notes| PowerPoint Presentation
  • Introduction to WSU Accounting Systems
    This course provides a high level overview of the purpose and inter-relationship of such WSU mainframe accounting systems as DEPPS, BALANCES, FACTS, SCBAIMS, PROPERTY, PAPR, BRS, BPS. Also included is how to read a budget statement and how information in accounting systems feed into the budget statement.
    Presentation Notes | PowerPoint Presentation
  • Introduction to WSU Employment Policies
    What is a WAC?  An RCW?  A BPPM, a bargaining unit, a layoff unit, etc., etc., etc.?  This course provides an overview of the rules, regulations, and policies that govern WSU employment.   It defines basic terms and concepts along with some of the background that has led to the development of current practice.  The goal of the course is to help all employees experience greater success through clearer understanding of the employment systems in place. Additionally, it is a recommended course for employees aspiring to leadership positions at WSU.
    Presentation Notes | PowerPoint Presentation
    Back to top


Back to top



    • Keeping Up and Keeping Track
      RSS, blogs, social bookmarking, social networking . . .  Have you heard of any of these and wondered what they were about or how you could use them for your work at Washington State University? This hands-on computer lab offers an overview of concepts and a chance to start using these web resources to help you Keep Up and Keep Track.
      No Materials to Download

Back to top



  • Managing and Reconciling Your Unit Budget
    This class presents a basic overview of basic budget concepts and how they are applied at the WSU work unit level. The distinction is made between operating and capital budgets, and the advantages and disadvantages of various budgeting methods are discussed.
    Handout | Presentation Notes | PowerPoint Presentation
  • myWSU: Advanced Query Techniques
    Advanced query writing using the PeopleSoft Query Manager. Includes creating subqueries, adding expressions, and becoming familiar with aggregate functions.
    Advanced Query Activities
  • myWSU: BI-Data Warehouse 11g Analytics Training (OBIEE)
    This Business Intelligence Data Warehouse (BI-DWH) 11g Analytics training will prepare end users to use the full range of analysis and reporting capabilities within the 11g environment. After completing the training session, participants will be able to create a new analysis, add filters and functions, build a compound layout to include title, table, pivot table, and graph views of the data. This training is intended for those who had access to 10g Answers and completion of the training will renew their access to the 11g Analytics. Those who do not have access to 10g Answers will need to have their area approver request access to the 11g Analytics for them prior to attending a training session.
    No Materials to Download
  • myWSU: Departmental Exceptions
    This training course will provide users with the information necessary to enter departmental exceptions and milestones into myWSU. Users must successfully complete the training prior to being granted access to input departmental exceptions and milestones. Training sessions will include hands-on time to enter actual exceptions. Users should come to the training with some exceptions and/or milestones to enter.
    No Materials to Download
  • myWSU: Query Foundations
    Basic query writing and familiarity with PeopleSoft Query Manager. Includes searching for tables, adding data fields, and modifying criteria. Course must be completed before taking myWSU: Advanced Query Techniques
    Print for Training: Query Foundation Activities
    Supplemental Information: Basic Query With Joining Prompt | Basic Query With Prompt
  • myWSU: Schedule Builder
    The Registrar’s Office in coordination with Enterprise Systems Group has created scheduling roles in myWSU for use by Academic Schedulers in departments and colleges beginning with the Spring 2016 schedule.  These roles are expected to be assigned in late March and training is being provided on the use and update of schedule of data in myWSU.  Academic schedulers and approvers for the Pullman and Global campuses should plan on attending one training session.  The training session will cover the roles, access, data and expected use of this data for creating the class schedule for Spring 2016 and future terms.  These roles will replace the use of ROOMS for Spring 2016 and beyond.
    No Materials to Download
    Back to top



Back to top






  • TEMPS Training
    This course is available online!  Click here to access.
    The web-based temporary employment system (TEMPS) allows departmental staff to do real time data entry of appointments and any subsequent changes for hourly, part-time (timeslip) employees. This training is required to gain access to the system.
    TEMPS Training Manual | Temps Supplemental Materials
  • Tenure and Promotion
    This workshop answers questions about all aspects of faculty performance reviews and is designed for any faculty member who has an interest in the issues of tenure and promotion, particularly those who are just beginning their careers at WSU or who will come up for an important evaluation soon.
    Manual on Faculty Evaluation | Presentation Notes
  • Time Report Training
    This course provides information on leave accruals, accurate time reporting, how to document overtime and much, much more.
    Handout  | PowerPoint Presentation
  • Trans* Ally Training
    This interactive training is designed to give the participant an introduction to issues faced by trans* (transgender) individuals. The training is interspersed with short video clips to illustrate specific concepts and also includes several activities that provide the participants with opportunities to work individually and in small groups to discuss new concepts and vocabulary. One activity is about conceptualizing the influences of privilege and power, one activity focuses on vocabulary, and another activity involves working in small groups to process scenarios.
  • Travel: Basic Forms and Procedures
    This class covers the WSU forms and processes from the Travel Authority to the final Travel Expense Voucher being submitted. It also addresses Washington State Invoice Vouchers and airfare purchasing.
    Presentation NotesQuick GuideState Contracted RatesPowerPoint Presentation
  • Back to top


  • Understanding Facilities and Administration Costs
    See Research Administration Series for complete details.
  • Understanding and Managing Leave
    This course focuses on WSU’s planning and budgeting process. It includes identification of sources and types of funds that impact WSU’s budgets. Additionally, information regarding allocation processes and special funding categories makes this course particularly useful to those interested in advancing their understanding of financial management in the university setting.
    Presentation Notes | PowerPoint Presentation
  • Understanding Conflict
    We all experience conflict in our lives.  It is normal and natural – as well as stressful.  What exactly is conflict, how does it develop, and what are its sources?  This workshop takes a look at different types of conlict, our individual responses to it, and offers tips to effectively manage conlict when it occurs.
  • Understanding the University Budget
    This course focuses on WSU’s planning and budgeting process. It includes identification of sources and types of funds that impact WSU’s budgets. Additionally, information regarding allocation processes and special funding categories makes this course particularly useful to those interested in advancing their understanding of financial management in the university setting.
    Presentation Notes | PowerPoint Presentation
    Back to top



  • Whistleblower Act
    The intent of the Whistleblower Act enacted by the Washington State Legislature is to provide an avenue for state employees to report improper governmental actions. Aspects of the Whistleblower Program explained in this course include what is considered improper governmental action, the timeframe in which to report improper governmental actions, who can file a Whistleblower assertion, the procedures for filing an assertion, what precludes an employee from making a false assertion, and who investigates Whistleblower assertions when they are filed.
    Presentation | Presentation Notes
  • Workplace Communication: Giving and Receiving Feedback
    This course reviews the development stages of teams and emphasizes the importance of clear communication in the workplace.  Special attention is devoted to identifying different communication styles and the skills required to give effective feedback.  The workshop includes an interactive survey and role plays.
  • Workplace Issues: Case Studies
    See WSU Supervisory Training Resources for complete details.
  • WSU Employment: Understanding the Rules, Processes and Guidelines of Working at WSU
    Presentation Notes | PowerPoint Presentation 
  • WSU Driver Safety
    The Driver Safety Training class is designed to increase driving safety and reduce losses. It provides a grounding on WSU rules and requirements for drivers, on filling out required forms, setting up seats and mirrors before you drive, and what if you don’t obey the Move Over Law.
    In Case of an Accident | Safe Driver Training
  • WSU Insurance and Claims
    An overview of WSU liability and property insurance coverage including the vehicle loss reserve fund. Information and guidance about claims and losses that departments may experience.
    Presentation NotesPowerPoint Presentation
  • WSU Online Training System: Management Functions
    If you have been designated as a “Manager” in WSU’s Online Training System you are able to assign courses and run reports that further enable the accomplishment of departmental training initiatives and developmental needs. This brief course walks you through the steps you need to know to get started.
    Managers Guide
  • WSU Online Training System: Overview
    Enhance your skills with Washington State University’s powerful e-learning system. Learn how to find courses and books, add them to your “My Plan” and “Favorites” folders, and navigate through the many aspects of your personal SkillPort.  Learning at your fingertips!
  • WSU Recruitment Processes
    See WSU Supervisory Training Resources for complete details.
  • WSU Strategic Plan
    WSU’s Strategic Plan emphasizes the institution’s unique role as an accessible, approachable research institution that provides opportunities to an especially broad array of students while serving Washington state’s broad portfolio of social and economic needs. This course describes the process through which the plan was formed, the key themes and central emphases embodied within the plan, and the role of each University employee in accomplishing its goals.
    Presentation Presentation Handout
Washington State University