Welcome to Skill Burst!

The WSU Online Training System hosts over 400 Instructor Led Training (ILT) sessions each year, upwards of 3,500 interactive online courses and more than 25,000 online books and other publications.  With so much to choose from, many employees don’t know where to start!

Skill Burst! is a solution to the dilemma of too many professional development opportunities. Each Skill Burst! topic is a condensed package of preselected books and courses in a variety of fundamental development areas. To jump start your learning, just log into your WSU Online Training account and select “The Library.”

Current topics in the Skill Burst! library include:

  • Administrative Support
    To help office and program support staff to be the most effective they can be
  • Career Development
    To help you plan and achieve your career aspirations
  • Conflict Management
    To help prevent and respond to conflict in the workplace
  • Critical Thinking
    To help you work through complex problems and make decisions
  • Customer Service
    To help your customer service skills
  • Interpersonal Communication
    To help you better connect with your colleagues, share ideas, and collaborate professionally
  • Leadership Development
    To help you and your employees succeed
  • Mentoring
    To help you learn how to create meaningful mentoring relationships
  • Professional Behavior
    To help you be your absolute best on the job and in your career
  • Stress Management
    To help you recognize and reduce stress
  • Team Concepts
    To help establish effective teams and team members
  • Working with Difficult People
    To help us all find solutions to challenging workplace behaviors and demeanors when needed
  • Workplace Ethics
    To help clarify appropriate actions and decisions in the workplace

Check back periodically to see what new topics have been added. Help us grow the list into areas of interest to you by sending an email with your suggestions to hrstraining@wsu.edu