Washington State Department of Enterprise Services | EAP
State Toll Free Number: 1-877-313-4455
TDD/TTY users, please call via WA Relay at 711.
Washington State University provides an Employee Assistance Program (EAP) as part of its employee benefit package. It is a free and confidential services available to Faculty, Administrative Professional and Classified employees. Employees can use the EAP by self-referral or may be directed to the EAP by a supervisor or manager. Employees may use release time to utilize EAP services. EAP is not intended to be a long-term counseling service. Rather EAP is intended to provide initial assessment, consultation and referral. EAP services typically will not be more than three sessions per specific individual concern(s).
The EAP assists in identifying, managing, and resolving personal and work-related issues that may affect job performance or quality of life issues. The EAP provides counseling, education, and consultation services to improve job performance, worker health, and the well-being of the employee. Issues which may be directed to the EAP include, but are not limited to, the following:
- Anger management
- Conflicts at work
- Domestic Violence
- Emotional and/or psychological issues
- Grief and loss
- Job performance
- Parenting issues
- Relationship and family concerns
- Substance Abuse
In addition to individual service, the EAP provides crisis counseling for groups of employees who suffer from a shared workplace crisis such as death/illness of a colleague, inappropriate workplace behavior or any circumstance that may adversely affect the working group.