WSU Human Resource Services Leadership Team

As Vice President & Chief Human Resource Officer, Jennifer’s responsibilities for the WSU system include:

• Leading, directing, and facilitating a comprehensive human resources program for the WSU system
• Building human resource strategies along the employee life cycle from recruitment to succession planning
• Developing a compensation structure for administrative professional staff
• Fostering working relationships with other higher education human resource departments, state agencies, and the regulatory agencies that oversee classified employment and labor relations
• Developing and implementing policies, procedures, and programs consistent with the strategic plan that support the University’s land grant mission; and functioning as the University’s Personnel Officer

Comprehensive human resource programs for the WSU system include:

Jennifer’s previous role of Director of Human Capital Management on the Modernization team and her Sr. AVP role have been combined to fulfill critical responsibilities for Human Resource Services.

Employment Services, includes classification/compensation, recruitment, and employee relations. Employment Services (ES) is responsible for providing consultation and guidance to executive leadership, managers, supervisors, and employees in compliance with applicable laws, policies, rules, regulations, and procedures. ES assists colleges/areas in strategic planning in key HR areas, as well as oversees the WSU Employee Engagement and Exit Survey programs.

The HCM Modernization unit streamlines university functions through the implementation of enterprise software (Workday) for human resources, payroll, and finance. Core Human Resource functions include: absence management, benefits administration, compensation, position description and recruitment management, position management, and time and leave administration.

Employee Records and Compliance is responsible for providing system-wide administration of personnel information for administrative professional, classified, faculty, temporary/hourly, and graduate students. Ensures compliance with state and federal laws including I-9 processing.

Labor Relations is responsible for the negotiation and administration of WSU’s Collective Bargaining Agreements and providing labor relations services to executive leadership, managers, supervisors, and employees. The unit manages the relationship between WSU bargaining units and associated Unions. The unit is responsible for ensuring program compliance with state and federal labor relations laws and rules.

Disability Services is responsible for overseeing and providing a host of system-wide disability and leave related programs and services including medical and shared leaves, long-term disability claims, reasonable accommodation, workers’ compensation and mandated drug and alcohol testing. The unit is responsible for ensuring program compliance with state and federal laws and rules for associated programs.

Administration is responsible for triaging all inquiries received through the HRS front desk via phone, email and in-person visits. This unit is also responsible for the WSU Employee Recognition Programs including length of service awards, Crimson Spirit Award, the President’s Excellence Award, the annual Quarter Century Club breakfast, and the annual Employee Recognition Reception.