Learning & Organizational Development
WSU is excited to welcome back presenters Carlee Osburn and Jenn Nguyen, of Washington State Employee Assistance Program (EAP) on April 14, 2026, for two interactive workshops focused on communication, mindset, and workplace well-being. These workshop-style sessions go beyond information sharing. They create a space to learn, practice, and leave with strategies you can use immediately.
This spring’s offerings are now open for registration, and all employees are invited to join! Both sessions will be held in a hybrid format, ensuring you can attend from any location.
Compassion in Action
April 14, 2026, 10:00-11:00 a.m.
Lighty 405, Pullman | Zoom
This interactive workshop explores how compassion and accountability can work together in everyday workplace interactions. Participants will reflect on communication patterns, examine common challenges in balancing empathy with expectations, and practice practical strategies for more supportive, effective conversations at work.
Designed to be discussion based and experiential, the session offers space to share insights, connect with colleagues, and apply concepts to real workplace situations.
Learning Highlights:
- Understand the difference between compassion and over accommodation
- Recognize communication patterns along the compassion spectrum
- Identify how communication styles influence workplace culture and relationships
- Practice strategies for responding with compassionate accountability
Mindset, Reframing, and Cognitive Skills
April 14, 2026, 1:00-2:00 p.m.
Lighty 405, Pullman | Zoom
Strengthen flexible thinking patterns that support resilience, problem solving, and emotional well being.
This session focuses on practical mental tools that help employees navigate challenges with more clarity, adaptability, and confidence. Participants will learn how to shift perspectives, interrupt unhelpful thinking patterns, and approach everyday situations with more creative, balanced strategies.
Highlights include:
- Mental Flexibility: Build skills for adapting thoughts and perspectives in the face of change.
- Mindset Shifts for Lasting Wellness: Explore small, sustainable mindset changes that support long term well being.
- Creative Thinking for Everyday Problem Solving: Learn creative cognitive approaches to navigate daily challenges with more ease and resourcefulness.
What’s New
Let us help you find what you’re looking for
- New to WSU?
- Training & Skillsoft Percipio
- Learning Administrators
- Workday Specific Training
- Employee Assistance Program
- Executive Coaching
- Frequently Asked Questions
Training and Skillsoft Percipio
Skillsoft Percipio is WSU’s learning management system. Personalized, immersive, and accessible learning for WSU employees. Complete assigned courses and pursue your own learning journey with personalized recommendations in Percipio. Log on and Learn!
Report any issues with access or content on Skillsoft Percipio or Compliance platforms to hrstraining@wsu.edu (please include screenshots, if possible).
Employee Assistance Program
- Instructor-Led Sessions (for WSU staff and faculty):
- Live Webinars
- Breaking the Burnout Cycle
- Transitioning into the New Work Life: Strategies for Responding to Change
- Transitioning into the New Work Life: Creating Psychological Safety in Work Teams
- On Demand Webinars
- Leading the Human Side of Change
- Navigating Change in Challenging Times
EAP offers a variety of webinars on self care, change management, and other related topics to support emotional and mental health and wellbeing. Register for an upcoming live session or view a pre-recorded session on-demand. Sessions are added regularly.
You can also view the “Self-Care with the Washington State EAP” webinar recording on the WSU HRS Learning & Organizational Development YouTube.
Policies
University supervisors may release employees from normal work duties to attend training programs which promote professional development or improve jobs skills. An employee may take any amount of supervisor directed training, and an eligible full-time employee may use up to 96 hours of release time per fiscal year. An eligible part-time employee may use hours of release time prorated according to their FTE percentage.