June 2024 Learning and Organizational Development Updates
Minimizing Unconscious Bias and Microaggressions Course Added to Compliance Training
On February 19, 2021, the Washington State Legislature passed Senate Bill 5227. All WSU faculty and staff (including students, temp hourly, and graduate students) are required to complete the Minimizing Unconscious Bias and Microaggressions course within the first six months of hire, then annually afterward. The training will be assigned to all active employees on July 1 of each year.
Percipio Compliance Completions
In December, our learning platform underwent an update to its latest release, enhancing accessibility to custom content for all users. During the migration process, our change management team identified a programming error that impacted the import of learner compliance training records. To prevent any potential inaccuracies, we decided to halt the import of completion records until the issue could be resolved by our provider. Now, after months of anticipation, we’re pleased to confirm that the migration of learner compliance records into the learning platform has been successfully completed.
What this means for learners
Learners have full access to their complete training history, reflecting the most recent completion of a course. At this time, the functionality to review previous completion dates of the same course is not yet available in Percipio, although anticipated to be an upcoming enhancement in the near future. If you require assistance in accessing your records, our FAQ page offers guidance and resources to help learners locate their training records. For historical information, such as previous completion dates for the same course, please contact your Learning and Organizational Development (LOD) team for support.
Increased Efficiency for New Hire Access to Percipio Coming Soon!
In early 2024, WSU Modernization (MOD), Learning and Organizational Development (LOD), and Information Technology Systems (ITS) teams began a collaborative effort to implement an Application Programming Interface (API) to facilitate the exchange of essential data from Workday to Percipio. Presently, the inability of employee data to automatically load into Percipio requires ongoing manual intervention, managed by ITS. Aiming to minimize adverse impact on system and server functionality due to the large volume of information being transferred, the adopted schedule currently in place delays new or rehired employee access to Percipio 24-48 hours, and in some cases, upwards to two weeks, depending on the employee class type.
Through the introduction of this API, we anticipate a significant enhancement in accessibility for both new hires and rehires to Percipio, expected to be streamlined within 24 hours for all employee categories, dependent on a fully completed Workday file.
Final testing of the API is currently underway and based on successful outcomes, full implementation of the new API enhancement is anticipated to be live within the next few weeks.
New! Percipio Enhancement Release
Skillsoft continuously updates learner and system features to enrich your experience. Explore the latest enhancements below – click to discover more.
CAISY AI simulator: New languages, simulations, and coaches available
Skillsoft “CAISY” simulators provide a safe space for improving conversation skills with AI-driven scenarios, offering personalized feedback based on each learner’s needs. With over 70 scenarios in multiple languages, users can tailor their experience and select their preferred AI coach for further customization.
To locate AI simulator content, enter AI Simulator or CAISY in the Percipio search box. For additional information about CAISY simulators, language settings, and coach selection, access the Skillsoft Knowledgebase article.
Digital Book Features: New tools and search within books
Better capture key points while reading a book or book summary using notes and highlights. Learners will have the ability to view and/or download created notes on the new Notes tab when in the book or book summary in addition to the Notes and Reflections page.
The search within books feature allows users to search by keyword or phrase. Search results are highlighted, enabling learners to navigate directly to the relevant section of the book, with the search text remaining highlighted for convenience.
Interactive Transcripts: Find information and navigate Skillsoft courses
Learners now have enhanced accessibility to information and navigation within Skillsoft course videos. By utilizing the transcript feature within Skillsoft courses, learners can seamlessly follow along with the video content and quickly jump to specific sections within the course.
Use transcripts to:
- Search within a course: search for a specific keyword within the transcript of the entire course and jump to a specific area.
- Auto scroll: automatically scroll the transcripts text section as video progresses. Focus will be on the top of the reading pane section without interruption.
- Click specific text: click anywhere in a transcript and navigate to a specific point in the video.
- View full transcript: navigate to the full transcript page.
Content Credit: Carey Musburger, Learning and Organizational Development Assistant