April News from Learning and Organizational Development
Take Learning Further: Explore Interactive Skill-Building Tools
In a time when making the most of available resources is more important than ever, it’s worth taking a closer look at the tools we already have access to. While many are familiar with Percipio as your resource for our custom WSU courses and trainings, fewer may know about the powerful, interactive features it also offers.
With tools like Practice Labs, Skill Benchmarks, CAISY simulations, and certification prep, Percipio goes beyond passive learning—helping employees gain hands-on experience, assess and grow their skills, and prepare for real-world challenges. Available at your fingertips, anytime, from anywhere.
Ready to take the next step? Assess your current proficiency level using one of our Skill Benchmark assessments, or jump right into learning with the featured resources we’ve handpicked to support your creative journey.
🧪 Practice Labs: Learn by Doing
Practice Labs give you hands-on experience with real systems and software environments—no setup required. You can explore, experiment, and develop your skills in a safe, guided space. It’s a perfect option for learners who prefer to do rather than just read or watch.
Great for: IT professionals, software users, and anyone looking to get comfortable with tools in a risk-free setting.
📊 Skill Benchmarks: Know Where You Stand
Not sure where to begin? Skill Benchmarks help you assess your current knowledge and pinpoint areas for growth. After a quick diagnostic, you’ll get a personalized learning path with targeted content to guide your development.
Great for: Anyone looking to measure progress, fill knowledge gaps, or focus their time on high-impact learning.
💬 CAISY: Decision-Making in Action
CAISY (Conversation AI Simulation) is an interactive simulation tool that places you in the driver’s seat. With realistic workplace scenarios, you can customize the conversation settings to practice communication and decision-making skills, receive immediate feedback, and build confidence in navigating tough conversations.
Great for: Leaders, managers, and team members looking to strengthen communication and interpersonal skills.
📜 Certifications: Prepare with Confidence
Percipio provides access to certification prep materials for industry-recognized credentials in areas such as project management, IT, cybersecurity, business analysis, and more. Whether you’re aiming to validate your skills or take your career to the next level, these tools can help you prepare effectively.
Great for: Employees seeking professional credentials or recognition in their field.
Ready to Explore?
Whether you’re growing within your current role or exploring new directions, these amazing tools are at your fingertips- at your pace, on your schedule. Log in to Online Learning to start exploring. Need help navigating Percipio? Check out our informative FAQ, or reach out to Learning and Organizational Development at hrs.training@wsu.edu.
Harness your creativity—and watch as new possibilities unfold.
Learning Opportunity Spotlight
Take a look at this month’s featured courses, and explore the full calendar of upcoming offerings here.
Supervising Hourly and Student Workers, 5/14
Learn best practices for supervising temporary hourly employees, including performance management, workers’ compensation, and benefit eligibility. The session also features a facilitated discussion for WSU supervisors to share insights and solutions.
This course is part of the WSU Training for Supervisors series.
Understanding and Managing Leave, 5/14
Navigating employee leave can be complex. This course—part of the WSU Training for Supervisors—clarifies the leave process by addressing common questions around leave types, request procedures, department vs. HRS responsibilities, managing workloads during extended absences, and the differences between medical leave scenarios
Business Policies, Procedures, and Records Retention, 5/20
As a public institution, WSU must provide records of its activities upon request. This course introduces managers to Public Records Law, identifies which records are subject to disclosure, outlines relevant WSU policies, and explains the response process.
This course is part of the WSU Training for Supervisors series.
Supervisor Support Roundtable Discussion, 5/29
This two-hour, HRS-led roundtable offers supervisors a space to discuss questions and challenges related to recruitment, performance management, and correction.
Open to those who have completed the core WSU Training for Supervisors.
Content Credit: Carey Musburger, Learning and Organizational Development Sr. Assistant