Resource Links

  • Benefits Information for New Employees: Here at WSU we strive to ensure our employees are well informed of and supported by the many benefits offered.  These benefits include but are not limited to medical and dental insurance, as well as retirement plans.
  • CougarCard: The WSU CougarCard is the official University identification card, it provides useful employees with useful tools such as building access.
    • For those unable to physically attain their CougarCard from one of our campuses with card making capabilities, please order your card online.

Local Information

University Designated Required Training

Recommended Courses

  • Customer Service
    WSU strives to provide an exemplary service experience to our clients. This is a challenge for an institution this large and distributed across so many locations and serving a diverse client base. This interactive workshop focuses on the “Customer Service Skills” that make WSU memorable to our students, to their parents, and to each other.
  • State Ethics Law
    Each Washington State officer and employee has the personal responsibility to comply with the Ethics in Public Service requirements found in RCW 42.52 and WAC 292. This introductory overview is intended to provide answers to such questions as: To whom do the ethics requirements apply? Who is responsible for interpreting ethics laws and adopting ethics regulations? What are the major principles of the ethics requirements? Where can further information be obtained?
  • Whistleblower Act
    The intent of the Whistleblower Act enacted by the Washington State Legislature is to provide an avenue for state employees to report improper governmental actions. State law preserves the confidentiality of people who file assertions of improper governmental action and of people who provide information for whistleblower investigations. All WSU employees at all levels of the institution are encouraged to participate in this training.
  • Business Policies, Procedures and Records Retention
    This workshop discusses how to use WSU’s Business Policies and Procedures Manual, how the manual is updated and its history. Records scheduling, records retention and state records requirements are also discussed.
  • Equity 101: Defining and Cultivating Inclusive Excellence at WSU
    In this interactive workshop, the presenters will articulate WSU values related to equity and inclusive excellence as participants, both in person and via 25Live videoconferencing, engage in exploring key terms related to equity and inclusion, examine notions of intent versus impact, and build knowledge around affirming language. This workshop is intended as a pilot to help shape a developmental series for participants to gain and build upon knowledge, skills, caring, and action across the institution.
  • Public Records and Records Requests
    As a public institution, Washington State University is obligated to produce, upon request, any records or documents it keeps of its activities. This course is designed to acquaint managers with the basics of the Public Records Law, the types of records that are public and must be produced, WSU policy relating to public records and the process for responding thereto.

Personal Demographic Information

WSU is committed to providing equal opportunity in education and employment, and in all aspects of university activities. A critical element of our commitment to diversity lies in our ability to collect and assess student and employee demographic data. Your response to the voluntary WSU Employee Demographic Information Survey would be very helpful in our efforts to create a rich and inclusive community for all at WSU. Please visit the CRCI website for more information and to complete this survey.