Changes are coming soon to how Human Resource Services (HRS) organizes some of its support teams. The Medical Leave and Accommodation (MLA) unit will be shifting from the A–Z model to a structure based on assigned university areas. This update is part of HRS’ ongoing work to align service teams and make support more consistent across the university.


If you’re already working with MLA, nothing about your current support will change.


Later this spring, the Records unit will also move to an area‑based model, while the Benefits unit will continue using the familiar A–Z structure.


If you have questions or want to learn more:

📧 For medical leave and accommodation questions: hrs.mla@wsu.edu
📧 For general questions or more about the transition: hrs@wsu.edu
🔎 To find your HR service team: visit the Service Teams page on the HRS website

More details will be shared as we get closer to the transition.

Content Credit: Ann Monroe, Director, HRS Benefits & Medical Leave and Accommodation; Paul Fleming-McCullagh, Manager, HRS Learning. Change & Communications