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Washington State University

In accordance with WAC 357-34, supervisory training is required for entry level supervisors.

Human Resource Services coordinates the WSU Training for Supervisors Journey throughout the year. To access a course, simply click on the course title.

NOTE: Percipio courses in this list do not reflect WACs, RCWs, or WSU Business Policies and Procedures. Contact Human Resource Services with specific questions.

Community & Equity 101: Defining and Cultivating Inclusive Excellence at WSU

In this interactive workshop, the presenters will articulate WSU values related to equity and inclusive excellence as participants engage in exploring key terms related to equity and inclusion, examine notions of intent versus impact, and build knowledge around affirming language. This workshop is intended as a pilot to help shape a developmental series for participants to gain and build upon knowledge, skills, caring, and action across the institution.

We prefer that those who are located on the Pullman campus attend in Pullman, as the training is very interactive and it provides the best learning experience. If you are unable to attend in person, please make sure that you have a webcam and microphone so you can contribute to the group activities.

No materials to download.

Community & Equity 102: Who are You? Fostering Critical Self Awareness to Engage Across Difference

Equity 102, the second session in the new Equity Workshop Series, encourages participants to foster critical self-awareness as they explore their own identities, including their unique characteristics and social locations. Throughout the workshop, participants will discuss how their identities shape their beliefs, values, expectations, perceptions, and actions and develop skills for engaging across difference at WSU.

Equity 101 is a prerequisite for this training.

Please make sure that you have a webcam and microphone so you can contribute to the group activities.

No materials to download.

Community & Equity 103: Moving From Equality Towards Equity

Equity 103 will expand participants’ understanding of how they can build an equity-minded WSU. Participants will examine the distinct difference between equity and equality; explore concepts of power, marginalization, and privilege; discuss historical and ongoing inequities in society; and build skills for fostering equity.
Equity 101 and 102 are prerequisites for this training.

No materials to download.

Emotional Intelligence

Emotional Intelligence. What is it? Why does it matter to me? Emotional Intelligence (EI) is a concept that relates to how we manage ourselves and how we relate to others. This session is designed to provide an overview of the components of EI, as well as to facilitate discussion on how we use it in our own management and leadership roles. Areas of application include corrective and disciplinary actions, effective communication and team development.

  • Prerequisites (registrants must complete the following on-demand courses in Percipio prior to attending EI ILT):
    • Navigating Your Own Emotions
    • Navigating Other People’s Emotions
    • Navigating the Workplace with Emotional Intelligence
    • Developing Emotional Intelligence
  • Course Materials

Gaining a Positive Perspective on Feedback

Though it’s invaluable, getting feedback can sometimes be a difficult process. Adopting a positive mindset can make all the difference.
This course will teach you how receiving feedback differs from getting simple praise or criticism. You’ll discover how listening to constructive feedback with a positive mindset can help you to manage your reactions and responses. You’ll also learn how applying feedback can help your professional growth and self-development.

Introduction to WSU Employment Policies

What is a WAC? An RCW? A BPPM, a bargaining unit, a layoff unit, etc., etc., etc.?  This course provides an overview of the rules, regulations, and policies that govern WSU employment. It defines basic terms and concepts along with some of the background that has led to the development of current practice. The goal of the course is to help all employees experience greater success through clearer understanding of the employment systems in place. Additionally, it is a recommended course for employees aspiring to leadership positions at WSU.

Labor Relations

This online course addresses the statutory provisions for collective bargaining, current Washington State laws and regulations associated with collective bargaining and civil service reform, the labor relations structure at WSU, bargaining unit employee rights, the role of stewards, and the grievance procedure.

Polishing Your Feedback Skills

The ability to give genuinely constructive feedback is vital in the workplace. If you’re a manager and are responsible for developing others, you’ll likely have to inform employees if their performance doesn’t meet the standard required. This is a delicate situation, and one that requires tact and preparation. But, if done effectively, providing feedback can not only improve performance, but also motivate people and strengthen relationships.
In this course, you’ll learn how to plan a feedback session and how to give feedback in a positive manner. You’ll also learn techniques for handling bad reactions to feedback and your own nervousness, as well as how to give feedback to people at different organizational levels.

Position Descriptions, Expectations and Performance Evaluations

This course examines the first two building blocks of Washington State University performance management: job descriptions and job expectations. The steps in writing a current and accurate job description including qualifications and the identification of mental and physical requirements are provide. Additional topics include the concept and requirements of a well written job expectation and how to group job expectations for use in performance evaluations. In addition, this course will also examine the purpose and value of regular performance evaluations/annual reviews.

Staff Recruitment Basics

This online course is designed to give hiring managers a practical understanding of the recruitment process for Civil Service and Administrative Professional positions. It describes the legal framework for recruitment, the individual recruitment phases, and best practice tips to consider during the overall process.

Supervising Student and Hourly Workers

This course addresses best practices for supervising temporary hourly employees including performance management, workers’ compensation and understanding benefit eligibility. In addition, there will be a roundtable discussion to provide WSU supervisors an opportunity to share ideas, opinions and solutions on these topics.

Supervisor as Safety Manager

Washington State University is dedicated to providing a workplace where employees can be productive and free from injury and in complying with state safety laws. This course provides information on the new employee safety checklist, the Supervisors’ Safety Manual, WSU’s Accident Prevention Program and the supervisor’s role in performing inspections and reporting and investigating accidents.

Understanding and Managing Leave

This workshop addresses the most typical leave issues mangers and supervisors need to manage. It addresses such questions as:

  • What type of leave should my employees be using?
  • When is their leave request something I handle at the departmental level, and when should it be directed to HRS?
  • How can the work be done when I have an employee who is off work for an extended period of time?

Whistleblower Act

The intent of the Whistleblower Act enacted by the Washington State Legislature is to provide an avenue for state employees to report improper governmental actions. Aspects of the Whistleblower Program explained in this course include what is considered improper governmental action, the timeframe in which to report improper governmental actions, who can file a Whistleblower assertion, the procedures for filing an assertion, what precludes an employee from making a false assertion, and who investigates Whistleblower assertions when they are filed.