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Modernization: Learning and Organizational Development Course Impacts

With the launch of Workday, current Custom Content and Instructor-Led Training courses covering information on WSU finance, human resource, payroll, and post-award grant administration processes may be modified to address updated information.

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Advancing Faculty at WSU

As the fall semester gets under way, it is time to get those tenure and promotion files reviewed and routed. This session will delve in the WSU-specific policies as well as evidence-based best practices to ensure your unit’s faculty get properly advanced. Both Career and Tenure Track processes will be covered.

This training session is designed as an interactive workshop. Time will be allowed for your questions and comments.

Enroll in Advancing Faculty at WSU

Advancing Research in Your Unit

Leaders play a key role in helping faculty develop as researchers. This course provides an overview of WSU as a Research University. It describes the role of the Office of Research as well as the ways in which WSU can best serve its mission and the state through research.

This training session is designed as an interactive workshop. Time will be allowed for your questions and comments.

Enroll in Advancing Research in Your Unit

Budgeting for Sponsored Projects

Please note, this course explores current processes that may change with the launch of Workday.

This course defines sponsored projects and explains how they differ from other activities. The focus of the class is the allowability of costs, with an emphasis placed upon the Uniform Guidance (UG) and direct costs vs. facilities and administrative costs. Also included are specific aspects of estimating costs, cost categories, types of budgets and opportunities to practice basic budget exercises.

Enroll in Budgeting for Sponsored Projects

Building a Community of Respect

This workshop will highlight WSU’s commitment to ensuring a safe and welcoming living-learning-working environment for every member of the Coug community by introducing participants to the 6 Pillars of Respect. Each pillar represents a behavior or action that will help participants become catalysts in creating an environment that honors differences, where interactions are thoughtful, and the humanity of everyone is seen.

Workshop Learning Objectives:

Participants will:

  • Understand how they see themselves, how they see others, and how their filters guide their behavior toward others;
  • Learn tools to help them respond to others in an appropriate manner and work through differences together;
  • Understand how their interactions with and perceptions of others influence their decisions in the workplace;
  • Understand their role in making their workplace/organization better places for ALL to work; and
  • Learn skills to have respectful interactions with others.

No materials to download.

Enroll in Building a Community of Respect

Building Coalitions Across Great Divides

We live in a time of great divides where the tensions and dynamics within today’s culture require us to build more bridges and fewer walls.  This experiential, interactive workshop will allow participants to engage in roleplay exercises, breakout sessions, and critical conversations through which they develop tools to enable productive dialogue around difficult topics.  Participants will also gain an understanding of how to apply these learnings as members of the WSU community as we work together towards mutuality and shared interests.

Workshop Learning Objectives:

  • Gain an understanding of how coalitions are built
  • Develop tools for building coalitions
  • Create capacity to work through divisiveness by identifying identify mutual self-interests

No materials to download.

Enroll in Building Coalitions Across Great Divides

Cash Handling

Recommended for those whose positions entail cash handling at WSU, this course describes the policies and procedures related to the handling of cash, the receipt and deposit of money, and dealing with foreign currency. Additionally, handling a returned check, identifying the proper procedures for safeguarding and securing monies, reimbursing a petty cash fund, and processing a refund are explained.

Online Learning

Enroll in Cash Handling

Coaching the Van Driver

In this training program you will learn about conducting a vehicle inspection, safe driving skills and driving environments. Additional driving concerns and collision reporting procedures are also discussed. This program is highly recommended for all drivers of WSU cargo or passenger vans, and is required if you plan to rent a full-sized van from Motor Pool. Training must be repeated at least every two years.

No materials to download.

Enroll in Coaching the Van Driver

Collecting, Managing and Citing Reference Resources with Zotero: A Hands-On Workshop

This hands-on computer lab will introduce you to Zotero, a  free, open source alternative to reference manager systems such as EndNote and ProCite. Zotero allows you to easily save bibliographic details, comments, indexing terms, and direct links to webpages, word documents, and even articles that are in library subscription databases such as Worldwide Political Science Abstracts, JSTOR, and PubMed. When you are ready to write, you can use Zotero to integrate your references into your work in many citation styles using Microsoft Word.  The class will also provide an overview of the free web-based reference management tools Connotea and CiteULike.

No materials to download.

Enroll in Collecting, Managing and Citing Reference Resources with Zotero: A Hands-On Workshop

Community & Equity 101: Defining and Cultivating Inclusive Excellence at WSU

In this interactive workshop, the presenters will articulate WSU values related to equity and inclusive excellence as participants engage in exploring key terms related to equity and inclusion, examine notions of intent versus impact, and build knowledge around affirming language. This workshop is intended as a pilot to help shape a developmental series for participants to gain and build upon knowledge, skills, caring, and action across the institution.

We prefer that those who are located on the Pullman campus attend in Pullman, as the training is very interactive and it provides the best learning experience. If you are unable to attend in person, please make sure that you have a webcam and microphone so you can contribute to the group activities.

No materials to download.

Enroll in Community & Equity 101: Defining and Cultivating Inclusive Excellence at WSU

Community & Equity 102: Who are You? Fostering Critical Self Awareness to Engage Across Difference

Equity 102, the second session in the new Equity Workshop Series, encourages participants to foster critical self-awareness as they explore their own identities, including their unique characteristics and social locations. Throughout the workshop, participants will discuss how their identities shape their beliefs, values, expectations, perceptions, and actions and develop skills for engaging across difference at WSU.

Equity 101 is a prerequisite for this training.

Please make sure that you have a webcam and microphone so you can contribute to the group activities.

No materials to download.

Enroll in Community & Equity 102: Who are You? Fostering Critical Self Awareness to Engage Across Difference

Community & Equity 103: Moving From Equality Towards Equity

Equity 103 will expand participants’ understanding of how they can build an equity-minded WSU. Participants will examine the distinct difference between equity and equality; explore concepts of power, marginalization, and privilege; discuss historical and ongoing inequities in society; and build skills for fostering equity.
Equity 101 and 102 are prerequisites for this training.

No materials to download.

Enroll in Community & Equity 103: Moving From Equality Towards Equity

Conversations on Implicit Bias

This interactive workshop will examine the role implicit bias plays in different life outcomes (employment, health, well-being, etc.). Implicit bias has come to be recognized as a powerful force that not only shapes individual actions, but institutional policies and practices as well. This session will look at three primary mechanisms that produce bias: priming, associations, and assumptions. This session will also create understanding of actions people can take to counteract negative associations that lead to negative consequences for underrepresented people. This workshop will use discussions and media to increase understanding of how implicit bias manifests, how it perpetuates, and what people can do to interrupt it with a vision for changing both individuals and systems.

Workshop Learning Objectives:

  • Understand the concept of implicit bias and begin to identify our individual biases
  • Raise awareness and continue building the skills and behaviors necessary to create more inclusive workplaces and communities
  • Create a welcoming and inclusive campus culture and climate in order to recruit and retain diverse faculty, staff, and students (WSU Drive to 25 – Metric 11)

No materials to download.

Enroll in Conversations on Implicit Bias

Dealing with Personnel Challenges

This course is currently being updated. We anticipate that future sessions will be offered Fall 2022.

A wide range of issues and conditions impact performance in the workplace. What are the best supervisory approaches to issues such as internal conflict, tardiness, unsafe behaviors, negativity and gossip? This course takes a case study approach to the help develop the awareness and skill to manage difficult personnel challenges. This is part of the Essential Skills for the Developing Leaders learning plan.

Enroll in Dealing with Personnel Challenges

Disability Allyship

The Role of Actions, Attitudes, and Language in Breaking Down Institutional and Systematic Disability Barriers. This interactive workshop will take a look at the multiple frameworks used to discuss and define disability, provide an overview of the often-overlooked history of disability, disability rights, and the ways in which language has evolved over time. We will then explore disability allyship in multiple forms, starting with the creation of inclusive spaces and attitudes and moving into the ways in which our use of language has the largest impact on the spaces we participate in.

Workshop Learning Objectives:
• Participants will learn how to be become an advocate or ally and how they can use their voice to work with people with disabilities to remove common institutional barriers
• Participants will understand how multiple identities can impact or limit access to essential services and how multiple disability identities can contribute to some of these struggles
• Participants will understand how disability prejudice and bias can lead to discrimination toward the disability community
• Participants will understand how the two prominent models of disability influence how they treat people with disabilities
• Participants will be able to demonstrate person-first language

No materials to download.

Enroll in Disability Allyship

Discrimination, Sexual Harassment, and Sexual Misconduct Prevention – An Overview

The goal of this course is to assist WSU in maintaining a safe and respectful working and learning environment. It describes different types of discrimination and harassment, including prohibited personal behaviors, identifies key WSU Executive Policies addressing these topics, and provides links to specific offices and resources available to help in cases of alleged discrimination and harassment. Employee and supervisor responsibilities when misconduct is reported or observed are highlighted.

Online Learning

Enroll in Discrimination, Sexual Harassment, and Sexual Misconduct Prevention – An Overview

Emotional Intelligence

Emotional Intelligence. What is it? Why does it matter to me? Emotional Intelligence (EI) is a concept that relates to how we manage ourselves and how we relate to others. This session is designed to provide an overview of the components of EI, as well as to facilitate discussion on how we use it in our own management and leadership roles. Areas of application include corrective and disciplinary actions, effective communication and team development.

Enroll in Emotional Intelligence

Employee Assistance Program: Leading Change

For WSU Leaders

We are currently experiencing a rapid transformation of the workplace. As a leader, you may find yourself struggling with how to navigate and lead your team through the challenges that can come with change. In this webinar you’ll learn about the human side of change, how change impacts you as a leader and your work group, strategies to support your team through change, and what resources are available to support both you and your employees.

In this presentation leaders will:

  • Understand their own response to change and how this impacts their ability to lead others through the change process.
  • Gain a better understanding of the impact of change on employees.
  • Learn leadership strategies that will support their team through change.
  • Begin to develop a plan to support their team.
  • Learn what resources are available to support leaders and teams through change.

Employee Assistance Program: Navigating Change

For all WSU Faculty and Staff

Navigating Change: Riding the Waves
In our ever changing world, learning how to navigate change is an essential skill—one that can be developed.

In this presentation you will:
Learn what influences your responses to change
Consider the impact change has on your work and personal life
Develop actions you can take to navigate change based on your unique response to stress
Gain resources available to support your ability to navigate change

Employee Process Overview


This is an informational session intended to provide an overview and information on employment processes related to:
-Furlough/Temporary layoff
-Reduction in FTE/Appointment Term
-Elimination of Position
Impacts may vary depending on factors related to individual employees. Therefore, this session is intended to provide general information regarding policies and procedures.

Enroll in Employee Process Overview

Faculty Annual Review Process

It’s beginning to feel a lot like faculty annual review time! In this session, we will discuss pre- and post-tenure review processes as well as the annual review processes for career track faculty. We will loop back to tenure and promotion processes to also get you going on your next round.

This training session is designed as an interactive workshop. Time will be allowed for your questions and comments.

Enroll in Faculty Annual Review Process

Faculty Development

This session is aimed at getting you acquainted with the WSU resources and policies as well as best practices pertaining to faculty support. What are WSU’s Faculty Friendly policies, what are the WSU offices to which you should be referring your faculty for support, what are some things you should or should not say as a chair with regard to faculty support? But also, what are some of the rank-specific challenges faculty face throughout their careers, how can you be more mindful in the way you assign service to faculty knowing that women and faculty from underrepresented groups shoulder a disproportionate amount of it, and how can you recognize and reward your faculty’s hard work through effective award nominations?

This training session is designed as an interactive workshop. Time will be allowed for your questions and comments.

No materials to download.

Enroll in Faculty Development

Faculty Recruitment Basics

This course provides an overview of the faculty recruitment process at Washington State University. The course includes a comprehensive review of the five separate phases of recruitment, along with numerous best practice tips and suggestions to help Search Committees manage the successful recruitment, screening, interview, and evaluation of job candidates. Additionally, the roles and responsibilities of key offices and individuals during the recruitment process are discussed, as well as the importance of providing a positive candidate experience during the entire recruitment process.

Enroll in Faculty Recruitment Basics

First Time Manager: Challenges

High expectations are often placed on first-time managers. Along with these expectations comes the pressure to succeed and the need to prove you belong in a management position. Establishing credibility early and building new working relationships can go a long way in helping a first-time manager succeed in adjusting to his or her new responsibilities. This course describes ways to establish credibility and manage former colleagues effectively.

No materials to download.

Online Learning

Fiscal Audits and Internal Controls

Please note, this course explores current processes that may change with the launch of Workday.

This course identifies and defines internal controls at Washington State University, explaining their role, purpose, and impact, as well as who is responsible for them. Additionally, this course will provide overview on what is looked for in an audit and describes the different types of audits common to the University. The ultimate objective of the workshop is to understand the why and how of establishing and utilizing strong controls that will help to ensure proper stewardship of WSU resources, and enable clean and good audits.

Enroll in Fiscal Audits and Internal Controls

Foundations of Academic Advising: Part 2

This course further explores the foundations of advising and expands upon the knowledge gained through Foundations of Academic Advising Part 1. It provides participants with opportunities, through case studies and interactive activities, to build upon their knowledge of how to communicate effectively with students in an advising session. Participants also learn about the variety of resources available for students in order to make effective referrals.

No materials to download.

Enroll in Foundations of Academic Advising: Part 2

Gaining a Positive Perspective on Feedback

Though it’s invaluable, getting feedback can sometimes be a difficult process. Adopting a positive mindset can make all the difference.
This course will teach you how receiving feedback differs from getting simple praise or criticism. You’ll discover how listening to constructive feedback with a positive mindset can help you to manage your reactions and responses. You’ll also learn how applying feedback can help your professional growth and self-development.

Online Learning

Enroll in Gaining a Positive Perspective on Feedback

Health Insurance Portability and Accountability Act (HIPAA)

The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically. The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorization. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records, and to request corrections.

The Privacy Rule is located at 45 CFR Part 160 and Subparts A and E of Part 164.

Online Learning

Hostile Intruder

How would you react if a hostile intruder were to enter your classroom or office?  Are you familiar with the appropriate actions you should consider?  Washington State University has mitigated the potential for such an event through a multitude of preventative security measures, but no University in the country is 100% secure. Featuring the video “Shots Fired, When Lightning Strikes” followed by discussion, this training provides a wealth of information and options to bear in mind should the unthinkable happen.

No materials to download.

Enroll in Hostile Intruder

I-9 Services

Please note, this course explores current processes that may change with the launch of Workday.

This course describes how to use the “I-9 Solution,” a web-based system from Lookout Services which replaces the paper forms previously used at WSU, solves I-9 problems and provides electronic Employment Eligibility Verification. The I-9 Solution increases overall efficiency of I-9 processes, provides centralized visibility and management of corporate-wide I-9 risks, and is a paperless solution with Electronic Signature.

Enroll in I-9 Services

Inclusive Pedagogy

This training is geared toward faculty members who intend to embody inclusive values in their classrooms and beyond. The exploration of inclusive pedagogy will focus on: asset vs. deficit based mindset, transparency in course design and delivery, the mitigation of stereotype threat, and modeling/encouraging growth mindset. The principles to be discussed are adaptable to any discipline and can be utilized for undergraduate, graduate, and professional courses.

  • No materials to download
Enroll in Inclusive Pedagogy

International Cultures and Teams

While diversity on a team can bring a wider variety of skills and ideas, it can also create challenges that need to be overcome. This workshop will focus on Geert Hofstede’s cultural dimensions theory and how these dimensions impact team performance. Tips on leading and managing culturally diverse teams will be offered and lessons will be reinforced through audience participation and group discussion.

Workshop Learning Objectives:

  • Learn about Hofstede’s dimensions on cultural theory
  • Learn how these dimensions can potentially impact team performance
  • Practice in applying the theory through discussion and an activity

No materials to download.

Enroll in International Cultures and Teams

International Student & Scholar Services Workshop: Employing and Hosting International Scholars and Students at WSU

This workshop is intended for any staff member who interacts with international students, scholars, and staff that are temporary residents. It is particularly useful for those involved with personnel-related duties such as obtaining necessary employment authorization for international researchers and teachers, hosting international faculty that are not employed, and completing paperwork for student employment. Members of WSU Global Services staff will describe eligibility criteria, processes, rules, and policies for hosting and employing international student and scholars residing at WSU on temporary appointments, not permanent residency.

Enroll in International Student & Scholar Services Workshop: Employing and Hosting International Scholars and Students at WSU

International Student & Scholar Services Workshop: Hot Topics on Immigration

This interactive workshop is intended for Undergraduate/Graduate Academic Advisors who interact with our international student population on F-1 and J-1 student visas. Members of WSU International Student & Scholar Services staff will describe visa regulations that can impact their academic progress (such as approval of reduced course loads, etc.), rules, policies for employing international students, and current updates in U.S immigration.

Enroll in International Student & Scholar Services Workshop: Hot Topics on Immigration

Interpersonal Communication in the Workplace

Most people picked up language naturally as children, learning vocabulary, framing sentences, and expressing thoughts or needs. Effectively communicating as adults, however, requires a bit more effort. The words we choose, tone of voice, facial and body movements – all this contributes to the ultimate message that must be spontaneously translated by the listener. This course examines the fundamentals of interpersonal communication, including verbal, para-verbal, and non-verbal dynamics.

No materials to download.

Enroll in Interpersonal Communication in the Workplace

Introduction to Performance Evaluations

This course is currently being updated. We anticipate that future sessions will be offered Fall 2022.

Performance review is a key component of employee development. However, the benefits of the performance review are generally realized only after first acquiring a working knowledge of Position Descriptions and Performance Expectations. Properly written and updated, these documents provide the foundation for effective performance management. This course provides a basic introduction to the criteria of well-written position descriptions and performance expectations, as well as the successful application of the performance review. It is intended for employees aspiring to leadership positions at WSU.

Enroll in Introduction to Performance Evaluations

Introduction to WSU Employment Policies

What is a WAC? An RCW? A BPPM, a bargaining unit, a layoff unit, etc., etc., etc.?  This course provides an overview of the rules, regulations, and policies that govern WSU employment. It defines basic terms and concepts along with some of the background that has led to the development of current practice. The goal of the course is to help all employees experience greater success through clearer understanding of the employment systems in place. Additionally, it is a recommended course for employees aspiring to leadership positions at WSU.

Enroll in Introduction to WSU Employment Policies

Keeping It Together

Leadership is exciting and can also be challenging. The purpose of this session is to share insights about time management, integrating work and family, and managing faculty demands and leader demands.

This training session is designed as an interactive workshop. Time will be allowed for your questions and comments.

No materials to download.

Enroll in Keeping It Together

Leading Teams: Developing the Team and Its Culture

This course outlines the role of the team leader on a high-performance team and highlights the importance of taking steps to develop the team culture early on during team formation. It offers methods used to encourage team participation and provides some key strategies used to build a cohesive team culture by encouraging social interactions, establishing team member competencies, and promoting interdependence.

Online Learning

LGBTQ+ Ally Training

This interactive training is designed to give the participant an introduction to issues faced by lesbian, gay, bisexual, and transgender individuals. The training is interspersed with short video clips to illustrate specific concepts and also includes several activities that provide the participants with opportunities to work individually and in small groups to discuss new concepts and vocabulary. One activity is about conceptualizing the influences of identity, one activity focuses on vocabulary, one provides an opportunity for role playing, and another activity involves working in small groups to process scenarios.

Enroll in LGBTQ+ Ally Training

Life Cycle of a Sponsored Project

This course features an overview of WSU’s grant process. It follows an award from submission to close-out, highlighting the roles and responsibilities of the principal investigator, the department administrator, the Office of Research Support and Operations and Sponsored Program Services. Definitions, resources, contacts and other helpful information are provided.

Enroll in Life Cycle of a Sponsored Project

Making the Hard Decisions (Part 1): Ethics, Academic Freedom, and Free Speech

Curious about best practices to address ethics? Want to know how to respond to issues involving academic freedom? This session provides practical information about resources available to help guide action when it comes to topics associated with ethics and the laws surrounding faculty and their work.

This training session is designed as an interactive workshop. Time will be allowed for your questions and comments.

Enroll in Making the Hard Decisions (Part 1): Ethics, Academic Freedom, and Free Speech

Making the Hard Decisions (Part 2): Dealing with Difficult Personnel Issues

This session is designed to help explain personnel issues policies and processes at WSU regarding staff performance evaluations, as well as faculty and staff disciplinary policies. Designed around the use of case studies, the panel will help us workshop appropriate solutions and map out proper procedures and best practices.

This training session is designed as an interactive workshop. Time will be allowed for your questions and comments.

Enroll in Making the Hard Decisions (Part 2): Dealing with Difficult Personnel Issues

Management Essentials: Developing Your Direct Reports

This course provides an overview of the importance and benefits of developing direct reports, and tactical strategies for doing so. Specifically, this involves an examination of the steps required to assess the development needs of your employees by differentiating individual requirements. Also covered is the importance and methods for creating a development plan with your employees based on their individual requirements, and ways to support the development plan by creating opportunities for practice and growth in skills and abilities.

Online Learning

Mindfulness Based Anti-Racism for Advising

Part 1 of 3: The first installation of this experiential series will explore mindfulness-based strategies to foster engaged discussion related to complex topics such as intergroup anxiety and micro-aggressions while being mindful of the impact those topics/discussions might have on oneself and others. In part one of this three-part experience, we will be drawing upon research and the MBSR (Mindfulness-Based Stress Reduction) model. This session focuses on developing strategies to identify and address micro-aggressions and helpful ways to approach uncomfortable topics in a workplace setting. Participants will also participate in mindfulness-based practices that promote greater connection, self-awareness, stress reduction, and compassion.

Part 2 of 3: This second installation of the series mindfully examines the impact of unconscious bias, anti-blackness, and racism-related stress in the workplace and the world. This training challenges participants to lean into how systemic racism is prevalent today and prepares them to interrogate their personal contributions to systems of oppression.

Part 3 of 3: In the third part of the series, participants will investigate equitable approaches for engagement, decision making, and communication. The theme of this session is moving from self-care to community care. Participants will also learn the definition of anti-racism and how to actualize it. Finally, participants will be provided resources to teach others how to enact anti-racist best practices to be applied within oneself, organizations, and communities.

Presenter: Trymaine Gaither

Enroll in Mindfulness Based Anti-Racism for Advising

myWSU: BI-Data Warehouse 12c Analytics (OBIEE)

This Business Intelligence Data Warehouse (BI-DWH) 12c Analytics training will prepare end users to use the full range of analysis and reporting capabilities within the 12c environment. After completing the training session, participants will be able to create a new analysis, add filters and functions, build a compound layout to include title, table, pivot table, and graph views of the data. Those who do not have access to Answers will need to have their area approver request access to the 12c Analytics for them prior to attending a training session.

No materials to download.

Enroll in myWSU: BI-Data Warehouse 12c Analytics (OBIEE)

New Faculty and Staff Library Orientation

This course will assist new and returning faculty and staff in gaining full-text access to electronic journal articles, eBooks, and physical resources through WSU Libraries. Course includes on and off-campus electronic access, interlibrary loan, library accounts and renewals, tools for browsing current journals, new browser extensions for more rapid access to PDF copies of articles, and resources for reference management.

Enroll in New Faculty and Staff Library Orientation

Performance Management Case Studies

This course is currently being updated. We anticipate that future sessions will be offered Fall 2022.

This course allows for guided practice in applying the knowledge and skills learned in the first half of Washington State University’s supervisory training series. A case study / simulation approach provides opportunities to test applications of supervisory principles.

No materials to download.

Enroll in Performance Management Case Studies

Polishing Your Feedback Skills

The ability to give genuinely constructive feedback is vital in the workplace. If you’re a manager and are responsible for developing others, you’ll likely have to inform employees if their performance doesn’t meet the standard required. This is a delicate situation, and one that requires tact and preparation. But, if done effectively, providing feedback can not only improve performance, but also motivate people and strengthen relationships.
In this course, you’ll learn how to plan a feedback session and how to give feedback in a positive manner. You’ll also learn techniques for handling bad reactions to feedback and your own nervousness, as well as how to give feedback to people at different organizational levels.

Online Learning

Enroll in Polishing Your Feedback Skills

Position Descriptions, Expectations and Performance Evaluations

This course examines the first two building blocks of Washington State University performance management: job descriptions and job expectations. The steps in writing a current and accurate job description including qualifications and the identification of mental and physical requirements are provide. Additional topics include the concept and requirements of a well written job expectation and how to group job expectations for use in performance evaluations. In addition, this course will also examine the purpose and value of regular performance evaluations/annual reviews.

Enroll in Position Descriptions, Expectations and Performance Evaluations

Promoting Effective Teaching

Effective teaching is a central component to student success. Clearly the role faculty play as teachers is vital. In this session, participants will learn more about the resources available for leaders to promote faculty engagement in teaching and address the role of assessment in teaching, learning, and development.

This training session is designed as an interactive workshop. Time will be allowed for your questions and comments.

Enroll in Promoting Effective Teaching

Proposal Submission, Review, and Acceptance

This workshop provides detailed information about the proposal submission process at Washington State University. Agency requests for proposals, application kits and physical requirements of the proposal are explained. Internal policies and procedures of the Office of Research Support and Operations are also described, along with a detailed discussion of the REX form and its critical elements. Information regarding award review and acceptance is also included.

Enroll in Proposal Submission, Review, and Acceptance

Public Records and Records Requests

As a public institution, Washington State University is obligated to produce, upon request, any records or documents it keeps of its activities. This course is designed to acquaint managers with the basics of the Public Records Law, the types of records that are public and must be produced, WSU policy relating to public records and the process for responding thereto.

Enroll in Public Records and Records Requests

Research Administration Introduction & Update

This course provides an update into new and emerging issues related to award processing and management at WSU. It is intended for those new to research administration as well as those needing to brush up on emerging issues. Topics include new forms and availability of online entry and processing, information on improved databases and workflow processing, and policy and procedure updates. Also to be discussed, related to PI and administrative responsibilities, current issues in audits and accountability related to those responsibilities.

No materials to download.

Enroll in Research Administration Introduction & Update

Special Coug Connect Workshop: The Time is Always Ripe – Realizing Racial Equity and Justice

If you were not able to attend this Coug Connect session on 9/8/2020, you can view the recording on the Learning & Organizational Development YouTube channel.

PowerPoint

Additional Resources:

During this interactive Coug Connect session, we will engage in discussion about race and systemic racism. Participants will reflect on the current movement for Black Lives, examine their advocacy for Black, Indigenous and People of Color communities, and identify specific actions they will take to realize racial equity, antiracism and justice across policies, processes and practices.

Recommended Activity

Recommended readings:

Presenter: Obie Ford III, Associate Vice Chancellor for Equity, Diversity and Inclusion, WSU Vancouver

Special Coug Connect: WSU’S 2020-21 Community, Equity, and Social Justice Initiatives

You can view the recording of this special Coug Connect session on the Learning and Organizational Development YouTube Channel. Topics include:

  • Universal Design Expectations for CESJ Pillar
  • Resource Guide for Underrepresented Faculty and Staff
  • Fall 2020 Signature Initiatives, Programs, and Events
  • 2020 Presidential Election and Supporting our WSU Students

Presenter: Dr. Jaime Nolan, Associate Vice President, Community, Equity, and Inclusive Excellence

Successful Delegation

No supervisor is a super hero, unfortunately. Even the best supervisor requires help to get things done and, without a well-performing staff, will ultimately fail. One of the best ways to accomplish departmental goals is through effective delegation. Not only does it yield production results, it also grooms employees for advancement and higher level tasks. This course examines the criteria of effective delegation in the workplace.

Enroll in Successful Delegation

Supervisor as Safety Manager

Washington State University is dedicated to providing a workplace where employees can be productive and free from injury and in complying with state safety laws. This course provides information on the new employee safety checklist, the Supervisors’ Safety Manual, WSU’s Accident Prevention Program and the supervisor’s role in performing inspections and reporting and investigating accidents.

Enroll in Supervisor as Safety Manager

Supervisory Roundtable Discussion: Performance Management Issues

This roundtable discussion offers WSU supervisors an opportunity to meet face-to-face and share ideas, opinions and solutions on a variety of issues important to performance management. The conversation is facilitated by a Human Resource Professional and will include such topics as position descriptions, performance expectations, annual reviews, leave and corrective action.

No materials to download.

Enroll in Supervisory Roundtable Discussion: Performance Management Issues

Supervisory Roundtable Discussion: Recruitment and Hiring Issues

This roundtable discussion offers WSU supervisors an opportunity to meet face-to-face and share ideas, opinions and solutions on a variety of issues important to recruitment and hiring. The conversation is facilitated by a Human Resource Professional and will include such topics as notice of vacancies, EEO/AA issues, screening and interviewing candidates, and onboarding new hires.

No materials to download.

Enroll in Supervisory Roundtable Discussion: Recruitment and Hiring Issues

The Benefits and Challenges of Engaging Employees

Creating an engaged and motivated workforce can help make an organization more innovative, productive, and profitable. This course reviews the benefits of having an engaged workforce and defines the attributes and actions of engaged employees. It also explores employee motivation and commitment challenges and examines how employee engagement links to the bottom line.

No materials to download.

Online Learning

The Cruelest Month: Review Before Summer

You did it! You survived your first (or yet another) year as chair! But before you go off and take some time off to recharge (remember the work-life balance session), this session is designed to integrate all the materials covered during the year in order to best prepare for the upcoming set of tasks: sending tenure and promotion packets out to external reviewers, preparing your hiring plan, and setting your priorities for your unit’s fall retreat. Once all that done, you will be ready for some R&R (and hopefully it will not be a revise and resubmit).

This training session is designed as an interactive workshop. Time will be allowed for your questions and comments.

No materials to download.

Enroll in The Cruelest Month: Review Before Summer

Treating Your Direct Reports Fairly

This course focuses on what fairness means in the relationship between managers and their direct reports. It discusses the benefits of treating employees fairly and examines areas where showing fairness is most essential – for example, when dealing with different groups and individuals, when distributing information, and when applying standards.

No materials to download.

Online Learning

Understanding and Managing Leave

This workshop addresses the most typical leave issues mangers and supervisors need to manage. It addresses such questions as:

  • What type of leave should my employees be using?
  • When is their leave request something I handle at the departmental level, and when should it be directed to HRS?
  • How can the work be done when I have an employee who is off work for an extended period of time?
Enroll in Understanding and Managing Leave

Understanding Facilities and Administration Costs

This course provides insight into the purpose and use of facilities and administrative costs charged to sponsored projects. It addresses the importance of collecting those costs and WSU’s policy on exceptions to sponsors. Additionally, how WSU’s rate was derived, how it is distributed back to areas, and the options that areas have once they receive distributions are described.

Enroll in Understanding Facilities and Administration Costs

Understanding the University Operating Budget

This course focuses on WSU’s planning and budgeting process. It includes identification of sources and types of funds that impact WSU’s budgets. Additionally, information regarding allocation processes and special funding categories makes this course particularly useful to those interested in advancing their understanding of financial management in the university setting.

Enroll in Understanding the University Operating Budget

UndocuAlly Training

Undocumented Initiatives’ UndocuAlly Training equips faculty and staff with the knowledge and tools necessary to become an active ally to students from undocumented communities. In this workshop we will discuss the issues facing undocumented communities, the laws and policies affecting undocumented students, and how to work effectively as an ally in higher education institutions.

Workshop Learning Objectives:

  • Explain the varying demographic make-up of undocumented communities
  • Describe the history, policies, and current issues impacting students who are undocumented and who come from undocumented communities
  • Identify the best daily practices to adopt to support students from undocumented communities in navigating the college system
  • Identify opportunities for advocacy and solving inequities in their own team and/or department in order to improve support services for students from undocumented communities

No materials to download.

Enroll in UndocuAlly Training

We’re All Data Nerds: What Information is Out There, Where, and How to Use It

Understanding the various university dashboards is central in informing your decision-making as a unit leader, so this workshop provides information and insight into successfully accessing, using, managing and producing the various types of data which make the university go around.

This training session is designed as an interactive workshop. Time will be allowed for your questions and comments.

Enroll in We’re All Data Nerds: What Information is Out There, Where, and How to Use It

Welcome to Academic Leadership!

The transition from faculty member to academic leader can be daunting. The purpose of this session is to connect new and returning academic leaders system-wide, to learn about and be inspired by what academic unit leadership should be at WSU, and to discover what type of leader you aspire to be.

This training session is designed as an interactive workshop. Time will be allowed for your questions and comments.

Enroll in Welcome to Academic Leadership!

Whistleblower Act

The intent of the Whistleblower Act enacted by the Washington State Legislature is to provide an avenue for state employees to report improper governmental actions. Aspects of the Whistleblower Program explained in this course include what is considered improper governmental action, the timeframe in which to report improper governmental actions, who can file a Whistleblower assertion, the procedures for filing an assertion, what precludes an employee from making a false assertion, and who investigates Whistleblower assertions when they are filed.

Enroll in Whistleblower Act

WSU COVID-19 Safe Return to Work

As part of Washington State University Safe Return to Work efforts all employees are to take this training module prior returning to a WSU onsite work location.

Through the informational module, guidance on topics related to working during the COVID-19 pandemic will be reviewed.

Department Notice: If you have an employee required to take this training who does not have off site internet access, please contact HRS Learning and Organizational Development.

Online Learning

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WSU Cyber Security Awareness – Core

The WSU Core SANS End User Training provides IT cyber security awareness training for WSU employees. The training contains information that addresses relevant threats and IT security concepts that are critical to WSU.

Topics include:

  • Social Engineering
  • Malware
  • Email and Phishing Passwords
  • Targeted Attacks
  • Social Networks
  • Mobile Devices
  • Browsing Safely
  • Data Security

Online Learning

WSU Strategic Plan

WSU’s Strategic Plan emphasizes the institution’s unique role as an accessible, approachable research institution that provides opportunities to an especially broad array of students while serving Washington state’s broad portfolio of social and economic needs. This course describes the process through which the plan was formed, the key themes and central emphases embodied within the plan, and the role of each University employee in accomplishing its goals.

Enroll in WSU Strategic Plan